Specialist psychology counselling

to meet your needs.

Referrals and Rebates Overview

We are not a bulk billing practice. Please click here to find information regarding no out of pocket cost services. 


  • Medicare Rebates

i) Mental Health Treatment Plan

  • If clients are referred under the Medicare Better Access to Mental Health Initiative, then a referral is required by a GP, Paediatrician or Psychiatrist.

  • Medicare Rebates may be claimed at WPS via Medicare Online Claiming for payment direct to your account if your bank details are registered with  Medicare. Alternativey, you can claim your rebate by visiting Medicare.

  • You can claim up to 10 individual and 10 group services per calendar year. 

  • You cannot claim the Medicare rebate and a private health ancillary insurance rebate at the same time.

  • The Medicare Safety Net applies to payments above the total of your rebate.

  • Medicare referrals can be provided to patients with an assessed mental health concern managed by a GP under a GP Mental Health Care Plan or on direct referral from a psychiatrist or paediatrician. Eg. anxiety, depression, sleep problems, grief, drugs and alcohol abuse, ADHD and conduct problems, eating disorders, unexplained physical complaints, and sexual problems.

ii) Enhanced Primary Care Plan


Clients with an Enhanced Primary Care Plan (EPC) and referral from their GP may be entitled to a Medicare rebate of $52.95 per session for 5 sessions maximum.

​No Out of Pocket Cost Services

  • TPS  (Targeted Psychological Sessions)


CAREinMIND Melbourne Primary Care Network (MPCN) offers free psychological counselling to assist people on low incomes with a healthcare card/pension card to address a range of mental health problems.

Up to 12 sessions may be provided to help address a range of issues.

Specialist services are also available to support children and young people, and people at risk of suicide or self-harm.

Services are available to low income earners with priority given to those at increased risk of suicide and self-harm (appointments within 72 hours of referral), new mothers, children and young people, Aboriginal and Torres Strait Islanders and those affected by homelessness.


General Practitioners (GPs) referring patients under TPS do so through CAREinMIND and may request our service or a practitioner within it.


See below for referral form link:





WPS is able to provide employer’s workers with personal, marriage, family or work related counselling. Workers can self refer if there is an agreement in place between WPS and the employer. Content of discussions remain confidential and are never disclosed to the employer. Clients are welcome to obtain further sessions at their own cost. 




If you have an accepted TAC claim psychological counselling may be accessed by you and family through a GP referral or directly from the TAC Road Trauma Unit. 




Psychological counselling can be accessed via a GP referral for clients who  have an accepted Workcover claim . A referral letter from the GP is essential prior to psychological counselling as well as counselling approval by the insurer.




Employees working for the Commonwealth Government are also eligible for psychological counselling with an accepted claim and GP referral.​


Victims of Crime related counselling can be accessed via a claim to VOCAT or through a solicitor. Feel free to contact our office for further details.


Open Place will support up to 16 counselling sessions per financial year for each Forgotten Australian and up to 12 counselling sessions for one year (as a ‘one-off’) for a family member of a Forgotten Australian to address the needs of people who grew up in Victorian orphanages and homes during the last century.

WPS has a counselling contract with Open Place and aims to help people who identify as Forgotten Australians to deal with the legacy of their childhood experiences and provide support to improve their mental health and well-being. 


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